Merve Isler, Founder and CEO of Marvelous, sits down with Ventureport to discuss how AI can help revenue teams find the right rooms, guests and opportunities.
Updated
July 3, 2026 11:39 AM
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Marvelous, an AI product company. PHOTO: MARVELOUS
Most B2B sales teams spend their days inside software. They track leads in a customer relationship management (CRM) tool, send emails, build outbound lists and measure every digital touchpoint. Still, many important business relationships move forward in person. A dinner after a conference, a small founder roundtable or a private customer event can do what dozens of cold emails cannot: build trust quickly.
That is the gap Marvelous wants to fill. The bootstrapped San Francisco-based AI startup is building what founder and CEO Merve Isler calls “Salesforce, but for real life”. Her idea is simple: if companies already use software to manage digital sales, they should also have software to manage the real-world moments that help close deals.
Marvelous brings data, automation and targeting into in-person go-to-market (GTM) work. It helps B2B sales, revenue, marketing and growth teams plan in-person events such as curated dinners, launch events, mixers, happy hours and conference side events. These formats are already familiar to companies selling to enterprise buyers. The problem is that they are often managed through spreadsheets, venue calls, scattered guest lists and manual follow-ups.
That creates two problems. First, the process is slow. Teams can spend weeks figuring out who to invite, where to host and how to manage responses. Second, the return is hard to measure. Companies spend heavily on conferences, dinners and private events, yet they often do not have a clear way to know whether an event will influence pipeline before they commit the budget.
Marvelous wants to pull those pieces into one AI-powered event management platform.
“Our main target customer is revenue and sales teams,” Isler said. “Because about 40% of deals close in person, but there's no infrastructure built for that—so that's what we do.”
For Isler, the idea comes from experience. Before starting Marvelous, she worked at Google from Istanbul, managing developer product launches and go-to-market programs across Turkey, Central Asia and the Caucasus. During that time, she helped build more than 100 communities around the world and coordinated thousands of events a year across eleven time zones. The work was fast, local and very manual.
That experience shaped the foundation for Marvelous. Isler saw that building products had become easier, while distribution remained difficult. A startup can now ship software faster than ever. Reaching the right people, in the right setting, is still a different challenge.
At Google, Isler had to understand how people gathered, communicated and built trust in different markets. A product launch might require developer meetups in dozens of cities, but the right approach could change from country to country. In Kazakhstan, she said, Telegram worked better than WhatsApp. In Afghanistan, Facebook mattered more. Each market had its own habits, and growth depended on understanding those details. Those details and adapt quickly.
Marvelous grew out of that playbook. Isler saw that offline distribution had patterns, even when it looked chaotic from the outside. The right guest list, the right room, the right timing and the right follow-up could change the outcome of a sales conversation. Most of that knowledge, however, lived in people’s heads. Marvelous is her attempt to turn it into software.
Inside the platform, a company can start by choosing the kind of satellite event it wants to host: a launch event, a mixer, a happy hour, a brunch, a lunch or a dinner. From there, users can connect their CRM. When Salesforce is connected, Marvelous analyzes contacts and creates relationship scores based on signals such as buying intent, past event activity and how warm a relationship appears to be. If a team also uses an event platform such as Luma or Eventbrite, Marvelous can bring that event data into the picture as well.

The product is built around Maven, Marvelous’ AI assistant. Maven can help plan an event through Slack, iMessage or the Marvelous platform itself. For instance, a user might ask Maven to plan an executive dinner for 18 people within a set budget. From there, Maven can find warm contacts, estimate who is likely to attend, build a guest list, recommend venues, send invitations and run follow-up sequences across email, LinkedIn and SMS. The goal is to let sales teams focus on conversations and closing deals instead of worrying about logistics. Put simply, Marvelous helps a company find the right guests, secure the right venue and understand which event format is likely to work. Instead of guessing whether a US$10,000 dinner will pay off, the company gets a clearer view of the potential return.

AI Insiders, Marvelous’ invite-only network of verified AI and enterprise leaders, is also part of the company’s go-to-market strategy. Rather than asking every customer to build an event from scratch, Marvelous can group several companies that want to reach the same audience into one curated event. Such a setting creates revenue, product feedback and fresh data about what works in different markets. The network spans verticals such as cybersecurity, fintech, robotics, healthcare AI and enterprise SaaS. It now includes members from more than 475 companies, with C-level executives making up nearly half of the community. So far, AI Insiders has facilitated more than 2,000 introductions and contributed to over US$560 million in deals. Isler describes it as one of Marvelous’ strongest go-to-market channels.
The first AI Insiders event took place at AWS GenAI Loft in San Francisco in April 2026. It brought together 150 curated guests, including AI founders, tier-one investors, enterprise executives and researchers for an evening focused on high-impact conversations and collaboration.
The timing may work in Marvelous’ favor: Digital outreach is getting louder, and AI will make it easier for companies to send more emails, messages and automated pitches. That may make high-trust in-person conversations more valuable, especially in enterprise sales where relationships take time. At the same time, event budgets need proof. Revenue leaders want to know whether a dinner, roadshow or customer event is worth the cost.
Marvelous is betting that offline sales will become a measurable category for software. If the company can prove that its relationship scores, event intelligence and AI agent help teams create a stronger pipeline, it could become an important tool for B2B go-to-market teams. The core message of Marvelous is easy to understand: the deals may happen in the room, but data can still power the room.
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Brains, bots and the future: Who’s really in control?
Updated
January 8, 2026 6:32 PM

Adoration and disdain, the polarised reactions for generative AI. ILLUSTRATION: YORKE YU
When British-Canadian cognitive psychologist and computer scientist Geoffrey Hinton joked that his ex-girlfriend once used ChatGPT to help her break up with him, he wasn’t exaggerating. The father of deep learning was pointing to something stranger: how machines built to mimic language have begun to mimic thought — and how even their creators no longer agree on what that means.
In that one quip — part humor, part unease — Hinton captured the paradox at the center of the world’s most important scientific divide. Artificial intelligence has moved beyond code and circuits into the realm of psychology, economics and even philosophy. Yet among those who know it best, the question has turned unexpectedly existential: what, if anything, do large language models truly understand?
Across the world’s AI labs, that question has split the community into two camps — believers and skeptics, prophets and heretics. One side sees systems like ChatGPT, Claude, and Gemini as the dawn of a new cognitive age. The other insists they’re clever parrots with no grasp of meaning, destined to plateau as soon as the data runs out. Between them stands a trillion-dollar industry built on both conviction and uncertainty.
Hinton, who spent a decade at Google refining the very neural networks that now power generative AI, has lately sounded like a man haunted by his own invention. Speaking to Scott Pelley on the CBS 60 Minutes interview aired October 8, 2023, Hinton said, “I think we're moving into a period when for the first time ever we may have things more intelligent than us.” . He said it not with triumph, but with visible worry.
Yoshua Bengio, his longtime collaborator, sees it differently. Speaking at the All In conference in Montreal, he told TIME that future AI systems "will have stronger and stronger reasoning abilities, more and more knowledge," while cautioning about ensuring they "act according to our norms". And then there’s Gary Marcus, the cognitive scientist and enduring critic, who dismisses the hype outright: “These systems don’t understand the world. They just predict the next word.”
It’s a rare moment in science when three pioneers of the same field disagree so completely — not about ethics or funding, but about the very nature of progress. And yet that disagreement now shapes how the future of AI will unfold.
In the span of just two years, large language models have gone from research curiosities to corporate cornerstones. Banks use them to summarize reports. Lawyers draft contracts with them. Pharmaceutical firms explore protein structures through them. Silicon Valley is betting that scaling these models — training them on ever-larger datasets with ever-denser computers — will eventually yield something approaching reasoning, maybe even intelligence.
It’s the “bigger is smarter” philosophy, and it has worked — so far. OpenAI’s GPT-4, Anthropic’s Claude, and Google’s Gemini have grown exponentially in capability . They can write code, explain math, outline business plans, even simulate empathy. For most users, the line between prediction and understanding has already blurred beyond meaning. Kelvin So, who is now conducting AI research in PolyU SPEED, commented , “AI scientists today are inclined to believe we have learnt a bitter lesson in the advancement from the traditional AI to the current LLM paradigm. That said, scaling law, instead of human-crafted complicated rules, is the ultimate law governing AI.”
But inside the labs, cracks are showing. Scaling models have become staggeringly expensive, and the returns are diminishing. A growing number of researchers suspect that raw scale alone cannot unlock true comprehension — that these systems are learning syntax, not semantics; imitation, not insight.
That belief fuels a quiet counter-revolution. Instead of simply piling on data and GPUs, some researchers are pursuing hybrid intelligence — systems that combine statistical learning with symbolic reasoning, causal inference, or embodied interaction with the physical world. The idea is that intelligence requires grounding — an understanding of cause, consequence, and context that no amount of text prediction can supply.
Yet the results speak for themselves. In practice, language models are already transforming industries faster than regulation can keep up. Marketing departments run on them. Customer support, logistics and finance teams depend on them. Even scientists now use them to generate hypotheses, debug code and summarize literature. For every cautionary voice, there are a dozen entrepreneurs who see this technology as a force reshaping every industry. That gap — between what these models actually are and what we hope they might become — defines this moment. It’s a time of awe and unease, where progress races ahead even as understanding lags behind.
Part of the confusion stems from how these systems work. A large language model doesn’t store facts like a database. It predicts what word is most likely to come next in a sequence, based on patterns in vast amounts of text. Behind this seemingly simple prediction mechanism lies a sophisticated architecture. The tokenizer is one of the key innovations behind modern language models. It takes text and chops it into smaller, manageable pieces the AI can understand. These pieces are then turned into numbers, giving the model a way to “read” human language. By doing this, the system can spot context and relationships between words — the building blocks of comprehension.
Inside the model, mechanisms such as multi-head attention enable the system to examine many aspects of information simultaneously, much as a human reader might track several storylines at once.
Reinforcement learning, pioneered by Richard Sutton, a professor of computing science at the University of Alberta, and Andrew Barto, Professor Emeritus at the University of Massachusetts, mimics human trial-and-error learning. The AI develops “value functions” that predict the long-term rewards of its actions. Together, these technologies enable machines to recognize patterns, make predictions and generate text that feels strikingly human — yet beneath this technical progress lies the very divide that cuts to the heart of how intelligence itself is defined.
This placement works well because it elaborates on the technical foundations after the article introduces the basic concept of how language models work, and before it transitions to discussing the emergent behaviors and the “black box problem.”
Yet at scale, that simple process begins to yield emergent behavior — reasoning, problem-solving, even flashes of creativity that surprise their creators. The result is something that looks, sounds and increasingly acts intelligent — even if no one can explain exactly why.
That opacity worries not just philosophers, but engineers. The “black box problem” — our inability to interpret how neural networks make decisions — has turned into a scientific and safety concern. If we can’t explain a model’s reasoning, can we trust it in critical systems like healthcare or defense?
Companies like Anthropic are trying to address that with “constitutional AI,” embedding human-written principles into model training to guide behavior. Others, like OpenAI, are experimenting with internal oversight teams and adversarial testing to catch dangerous or misleading outputs. But no approach yet offers real transparency. We’re effectively steering a ship whose navigation system we don’t fully understand. “We need governance frameworks that evolve as quickly as AI itself,” says Felix Cheung, Founding Chairman of RegTech Association of Hong Kong (RTAHK). “Technical safeguards alone aren't enough — transparent monitoring and clear accountability must become industry standards.”
Meanwhile, the commercial race is accelerating. Venture capital is flowing into AI startups at record speed. OpenAI’s valuation reportedly exceeds US$150 billion; Anthropic, backed by Amazon and Google, isn’t far behind. The bet is simple: that generative AI will become as indispensable to modern life as the internet itself.
And yet, not everyone is buying into that vision. The open-source movement — championed by players like Meta’s Llama, Mistral in France, and a fast-growing constellation of independent labs — argues that democratizing access is the only way to ensure both innovation and accountability. If powerful AI remains locked behind corporate walls, they warn, progress will narrow to the priorities of a few firms.
But openness cuts both ways. Publicly available models are harder to police, and their misuse — from disinformation to deepfakes — grows as easily as innovation does. Regulators are scrambling to balance risk and reward. The European Union’s AI Act is the world’s most comprehensive attempt at governance, but even it struggles to define where to draw the line between creativity and control.
This isn’t just a scientific argument anymore. It’s a geopolitical one. The United States, China, and Europe are each pursuing distinct AI strategies: Washington betting on private-sector dominance, Beijing on state-led scaling, Brussels on regulation and ethics. Behind the headlines, compute power is becoming a form of soft power. Whoever controls access to the chips, data, and infrastructure that fuel AI will control much of the digital economy.
That reality is forcing some uncomfortable math. Training frontier models already consumes energy on the scale of small nations. Data centers now rise next to hydroelectric dams and nuclear plants. Efficiency — once a technical concern — has become an economic and environmental one. As demand grows, so does the incentive to build smaller, smarter, more efficient systems. The industry’s next leap may not come from scale at all, but from constraint.
For all the noise, one truth keeps resurfacing: large language models are tools, not oracles. Their intelligence — if we can call it that — is borrowed from ours. They are trained on human text, human logic, human error. Every time a model surprises us with insight, it is, in a sense, holding up a mirror to collective intelligence.
That’s what makes this schism so fascinating. It’s not really about machines. It’s about what we believe intelligence is — pattern or principle, simulation or soul. For believers like Bengio, intelligence may simply be prediction done right. For critics like Marcus, that’s a category mistake: true understanding requires grounding in the real world, something no model trained on text can ever achieve.
The public, meanwhile, is less interested in metaphysics. To most users, these systems work — and that’s enough. They write emails, plan trips, debug spreadsheets, summarize meetings. Whether they “understand” or not feels academic. But for the scientists, that distinction remains critical, because it determines where AI might ultimately lead.
Even inside the companies building them, that tension shows OpenAI’s Sam Altman has hinted that scaling can’t continue forever. At some point, new architectures — possibly combining logic, memory, or embodied data — will be needed. DeepMind’s Demis Hassabis says something similar: intelligence, he argues, will come not just from prediction, but from interaction with the world.
It’s possible both are right. The future of AI may belong to hybrid systems — part statistical, part symbolic — that can reason across multiple modes of information: text, image, sound, action. The line between model and agent is already blurring, as LLMs gain the ability to browse the web, run code, and call external tools. The next generation won’t just answer questions; it will perform tasks.
For startups, the opportunity — and the risk — lies in that transition. The most valuable companies in this new era may not be those that build the biggest models, but those that build useful ones: specialized systems tuned for medicine, law, logistics, or finance, where reliability matters more than raw capability. The winners will understand that scale is a means, not an end.
And for society, the challenge is to decide what kind of intelligence we want to live with. If we treat these models as collaborators — imperfect, explainable, constrained — they could amplify human potential on a scale unseen since the printing press. If we chase the illusion of autonomy, they could just as easily entrench bias, confusion, and dependency.
The debate over large language models will not end in a lab. It will play out in courts, classrooms, boardrooms, and living rooms — anywhere humans and machines learn to share the same cognitive space. Whether we call that cooperation or competition will depend on how we design, deploy, and, ultimately, define these tools.
Perhaps Hinton’s offhand remark about being psychoanalyzed by his own creation wasn’t just a joke. It was an omen. AI is no longer something we use; it’s something we’re reflected in. Every model trained on our words becomes a record of who we are — our reasoning, our prejudices, our brilliance, our contradictions. The schism among scientists mirrors the one within ourselves: fascination colliding with fear, ambition tempered by doubt.
In the end, the question isn’t whether LLMs are the future. It’s whether we are ready for a future built in their image.