Not elected, not human—Albania’s AI minister sparks a new governance debate.
Updated
June 10, 2026 3:36 PM
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Promotional avatar graphic representing Diella, the Albanian government's artificial intelligence system. PHOTO: EALBANIA
Artificial intelligence already supports a wide range of applications, from medical diagnostics and financial systems to logistics, manufacturing, defence and public service delivery. Now, it is starting to move closer to public office.
In January 2025, Albania introduced Diella, an AI-powered virtual assistant developed by the National Agency for Information Society, known as AKSHI, with support from Microsoft. Launched on the e-Albania platform, the government’s digital services portal, Diella helps citizens and businesses access official documents and services through voice assistance. She can also issue electronically stamped documents, which helps speed up administrative processes.
Then, in September 2025, Prime Minister Edi Rama announced that Diella would join his cabinet as the “Minister of State for Artificial Intelligence”. This move drew global attention. It also raised a simple question: what does it actually mean for a government to appoint an AI minister?
The case raises bigger questions for governments everywhere. Can an AI minister make public services faster and cleaner? Or does it create new risks around transparency, accountability and control?
Diella is not a humanoid robot sitting in a cabinet room. On screen, she appears as a digitally rendered woman wearing traditional-style Albanian clothing. Her name means “sun” in Albanian, a deliberate choice for a system meant to bring more light into public administration.
Her face and voice have become part of the controversy. Albanian actor Anila Bisha has said she agreed for her likeness to be used for the e-Albania public services platform, but not for a cabinet-level political role. In 2026, she took legal action to stop the government from using her image and voice for Diella. For now, the government has denied wrongdoing.
Diella began as a digital assistant on e-Albania. In that role, she helps users find services, request documents and navigate government processes online. For citizens, that can make public services feel less confusing. Businesses may also spend less time dealing with paperwork.
Her cabinet role is more political. The government wants Diella to support public procurement, where companies compete for government contracts. This is one of the most important areas of public spending. It is also one of the easiest places for corruption, favouritism and hidden influence to enter. The goal is to use AI to process information, check documents, support tender procedures and make the system more traceable.
That said, the government has emphasized that Diella is not replacing elected officials or civil servants. As per Enio Kaso, director of AI at AKSHI, each stage will be monitored and approved by human experts.
In May 2026, the Albanian government said it had completed the technical groundwork for the AI-powered public procurement system under the Diella project. The planned system would pull data from more than 40 digital public registries, reduce paperwork for businesses and support parts of the tender process. Earlier reports said the government hoped to have the full system ready by the end of 2026.
The government’s case for Diella is built around anti-corruption reform. Rama has said the goal is to “wipe out every potential influence on public biddings” and thus make public tenders “100% free of corruption”. That is a bold promise, especially in a country where procurement scandals have long damaged public confidence and complicated Albania’s path toward European Union membership.
At first glance, the logic is easy to understand. AI does not ask for bribes or favour a cousin—a big problem in the country, according to Rama—a friend or a political ally. It can apply the same rules across a large number of applications. Moreover, it can also leave a digital trail, which should make later review easier.
Some anti-corruption and governance experts see real potential in that approach. Dr. Andi Hoxhaj of King’s College London has said that if used well and programmed properly, AI could help procurement officials spot missing documents, check whether companies meet eligibility requirements and flag unusual patterns in bids. In practice, that could make the process more consistent and make it harder for individual officials to quietly bend rules.
Diella’s appeal is speed and consistency. Her weakness is dependence.
Like any AI system, Diella relies on the quality of the data, rules and models behind her. Erjon Curraj, an expert in digital transformation and cybersecurity, has warned that incomplete, outdated or biased data can lead to flawed results. Poor design could also cause the system to reject a valid supplier, miss signs of collusion or treat similar cases differently for reasons that are hard to explain.
In public procurement, those mistakes can have serious consequences. A wrongly flagged company could lose a major contract, and a corrupt bidder could slip through. Government agencies could hide behind the AI and say the system made the recommendation.
That leads to the biggest question: who is accountable when something goes wrong?
The answer cannot be “the AI” because Diella cannot resign. She cannot face voters. Nor can she be cross-examined in any meaningful human sense. Accountability has to sit with ministers, agencies, auditors and courts.
There is also the issue of transparency. If Diella is helping screen tenders, businesses need to know what criteria are being used. They also need a way to challenge incorrect decisions. Citizens should be told whether the AI is making recommendations or merely organizing information. Independent auditors need access to logs, data sources and decision pathways.
Without those safeguards, AI in government can become a black box. It may look modern from the outside, while making power harder to question.
Diella has also become a political symbol. Supporters see her as proof that a small country can move quickly and experiment with new forms of digital government. Critics see her as a distraction from deeper problems in Albania’s institutions.
Both readings can be true at the same time: Diella may help modernize public services, but she may also be used to project reform while older problems continue in the background.
That tension became clearer after the recent procurement investigations involving senior officials since Diella’s appointment. Deputy Prime Minister Belinda Balluku has been accused by prosecutors of alleged misconduct linked to infrastructure tenders, which she denies. Senior figures at AKSHI, the agency behind Diella and e-Albania, have also been placed under house arrest as part of a separate public procurement investigation.
While these developments do not automatically discredit Diella, they may strengthen the argument for better digital oversight. More importantly, they also show that technology cannot carry the whole burden of reform.
If the institutions around an AI system are weak, the AI will not magically make them strong. Unclear procurement rules will still cause problems, and the process will still be compromised when political pressure shapes the data, the model or the final decision.
After all, AI can support integrity; it cannot replace it.
While Diella is already a public symbol of AI in government, her most important procurement role is still taking shape. This makes Albania’s experiment both ambitious and unfinished.
The more realistic model is simple: let AI handle repetitive, data-heavy administrative work. Let humans retain authority where judgment, context and public accountability matter.
That means AI can help draft tender criteria, check documents, summarise bids and flag risks. Human officials should still make final decisions, explain those decisions and take responsibility for them. Meanwhile, independent bodies should be able to audit the process, and businesses should have a clear appeal route when they believe the system has made a mistake.
Diella once said she felt “hurt” while responding in parliament to claims that her role was unconstitutional. While this made for a memorable moment, it is important to remember simulated emotion is not consciousness, speed is not wisdom, and pattern recognition is not moral judgment.
Albania’s AI minister is therefore neither a triumph nor a failure at this stage. She is a live test case. Other governments will be watching closely, especially as public services become more digital and more automated.
The lesson is not that AI should stay out of government, but that AI must enter government carefully. The technology needs clear limits, public oversight and human accountability.
Diella may help Albania build a faster and cleaner procurement system—or she may become a warning about giving too much symbolic power to systems people do not fully understand. The final judgment will not come from the title “AI minister”. It will come from what the system does, who controls it and whether citizens can trust the results.
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Skip the slogans—real Women’s Day campaigns create impact that lasts
Updated
April 1, 2026 8:56 AM
Mother Armenia monument in Victory Park, Gyumri city, Armenia. PHOTO: ADOBE STOCK
Women’s Day offers brands an opportunity to show what they stand for through meaningful action. But the strongest International Women’s Day campaigns do more than say “thank you”. They speak to women’s everyday lives.
Instead of big, vague empowerment slogans, some brands focus on small moments that shape confidence and wellbeing. Think about how we compliment young girls, how safe public spaces feel, what comfort really looks like and how friendship plays help women grow. When a campaign is built on a real insight and backed by something practical, it lands harder and lasts longer.
If you’re a startup planning a Women’s Day initiative, there’s value in studying what actually works. The examples below show how clarity, credibility and usefulness can turn International Women’s Day into something that feels meaningful and on-brand.
To celebrate the International Day of the Girl on October 11, 2025, Dove launched #ChangeTheCompliment—a campaign that asked parents and caregivers to rethink how they praise girls. Instead of defaulting to looks-based comments, Dove encouraged adults to acknowledge qualities like resilience, intelligence and determination alongside beauty.
The idea was grounded in data from Dove’s 2024 Real State of Beauty report, which found that more than 60% of girls feel pressure to be beautiful. Dove brought the message to life through a digital film showing parents broadening their praise in everyday moments.
In Canada, the campaign expanded through a partnership with psychologist Dr. Vanessa Lapointe, who helped anchor #ChangeTheCompliment in expert insight. She linked the campaign’s core message to Dove’s long-running Self-Esteem Project, launched in 2004 to provide free, evidence-based tools developed with psychologists and body image experts. Some of these tools included “Confident Me”, a classroom workshop on body confidence and “Amazing Me”, age-appropriate lessons designed to support self-esteem at school.
What worked here is that it didn’t stay inside a brand video. Parents, teachers and creators joined in by sharing their own examples online, posting revised compliments, building quick classroom activities or filming short clips where they swapped appearance-based praise for character-based words. From social posts to simple at-home conversations, the idea travelled beyond the original film and made participation easy.
Startup takeaway: Don’t build a Women’s Day campaign around a fuzzy theme. Focus on specific, everyday behaviors your audience relates to and design your campaign to shift them. Specificity makes your message practical and memorable.
In March 2024, Tetley Green Tea Immune launched the “I Am More Than My Nickname” campaign in India to challenge a common social habit: labeling someone’s fitness based on how their body looks. In many communities, body-type nicknames are used casually. Some of them might sound harmless, but they can chip away at confidence and self-worth over time. Tetley’s point was simple: fitness isn’t a body size. It’s strength, health and well-being.
The campaign centered on a digital film featuring a young girl nicknamed “Golu”, a Hindi term often used to describe someone as chubby. Throughout the film, she’s judged before she even tries, with people deciding what she can and cannot do based on her appearance. As the story unfolds, she pushes back. The film closes with women of different body types holding placards displaying various nicknames, ending with a clear line: “My Body Can, Your Body Can, Every Body Can”. It’s a strong example of a brand taking a familiar social habit and giving people a new way to see it.
Startup takeaway: Look for one small, common behaviour your audience sees every day. Then give people a simple way to engage with it, whether that’s sharing a story, rethinking a phrase or calling out a habit. When participation is baked into the idea, the campaign spreads naturally.
For International Anti-Street Harassment Week 2025, L'Oréal Paris launched its “Never Your Fault” campaign as part of its Stand Up Against Street Harassment program. The campaign drew on L’Oréal Paris research with Ipsos showing the scale of the problem: 75% of women reported experiencing harassment, and 60% said they adjust their clothing or appearance in public.
The message was clear: harassment is never the victim’s fault, and public spaces should feel safer for women. That matters because a lot of women still end up internalizing blame and changing how they dress just to lower the risk.
The campaign also came with a clear next step. It builds on L’Oréal’s partnership with Right To Be, an international NGO focused on stopping harassment, which began in 2020. Through Right To Be’s 5D framework—Distract, Delegate, Document, Delay and Direct—the program teaches bystanders simple, practical ways to intervene safely in the moment.
Startup takeaway: If you’re addressing a sensitive issue in a Women’s Day campaign, don’t go about it alone. Work with experts who bring trust, depth and real tools. It makes your message stronger fast.
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In 2025, Van Heusen Innerwear marked Women’s Day with a single visual that many women immediately recognized. The poster showed a crumpled shirt with a bra placed over it, capturing that end-of-day moment of relief.
The slogan on the poster—“Happy Women’s Day has nothing to do with us”—makes the point that real comfort is personal, not performative. The message wasn’t really about taking off a bra, but about the pressure women carry all day, including the expectation to look a certain way, feel a certain way and still keep going. By leaning into a real, everyday experience, Van Heusen positioned itself as a brand that listens rather than lectures.
Startup takeaway: Skip the predictable in Women’s Day slogans. Find an honest, lived moment and build around it. When your campaign reflects real life, it feels relevant instead of seasonal.
In 2025, Mattel celebrated International Women’s Day by honoring real-life female friendship duos with one-of-a-kind Barbie Role Model dolls made in their likeness. The campaign focused on the idea that strong friendships help women grow, succeed and support each other. Instead of spotlighting individual achievement, it highlighted collective strength—women empowering women.
By featuring duos such as Alicia Keys and Ann Mincieli, Jordan Chiles and Jade Carey and other global pairs across sports, entertainment and advocacy, the campaign framed friendship as a source of confidence and ambition from girlhood onward. To make it practical, Mattel partnered with psychologist and best-selling author Dr. Marisa G. Franco, who shared simple advice for girls: take initiative in making friends, assume people will like you, express appreciation openly, try new activities together and prioritize quality over quantity in relationships.
Startup takeaway: If your Women’s Day campaign is built on a social insight, make it actionable. Storytelling helps, but tools, education and frameworks are what make it useful.
Across these International Women’s Day campaigns, the playbook is consistent: choose one real, everyday behaviour and shift it. Whether it’s the way we compliment girls, the labels we use, how bystanders intervene, what comfort feels like or how we nurture friendships, each brand anchored its message in something tangible and built action around it.
For startups, the lesson is straightforward: be precise in what you’re addressing, be credible in how you show up and make your message usable. Attention is easy to grab, but relevance is harder to earn and far more valuable.